Property Management Software
What operating systems will Property Manager work on? Property Manager is designed to work on Windows 2000, XP, Vista, Windows 7 & 8.

Will Property Manager run on a Mac?You can run Property Manager on your Apple Mac as long as you have a Virtual Machine setup with Windows installed.  This is very easy to do, all you need in a piece of Virtual Machine software such as VWware or Parallels.

 

These should be available at your local Apple Store for about £90 and the staff at the Apple store should be able to advise you on the one best for your purposes.  Once installed, you can then keep both systems open and work on Property Manager in Windows whilst still using your Mac.

 

I am interested in buying Property Manager. Is it a one off cost or do I have to pay every year? When you purchase Property Manager it is a one off cost. There is an optional annual support contract that you may purchase that entitles you to support and free upgrades.

Does Property Manager support any currency? When Property Manager is installed, it automatically displays the default currency of your PC. So in the UK, the screens show , in the US $, etc.

How do I unlock Property Manager? When you purchase Property Manager, you will be given a License code to unlock the software. Once the code has been entered, all your trial data will be available.

Can Property Manager be networked? Yes, Property Manager can be easily networked so that multiple users may simultaneously use the system.


We recommend you follow these instructions: 1. Install Property Manager on each PC.
2. Decide which PC is going to hold the network database. Share the C:\Property Manager folder on this PC so that all the other PC's can connect to the folder. Note that you can copy and paste the folder to a different location if required such as a common network share.
3. Run Property Manager on each PC and connect to the central database through the Property Manager Administration > Customise Property Manager > Network Menu.

 

If you are planning on having remote network users (such as a remote branch) then we suggest that you connect to the central database through a secure virtual private network. For this type of connection, you will need to use the Property Manager Enterprise edition. Click here for details on how to setup the virtual private network. Note that setting up a virtual private network should be perfomed by someone who is familiar with the process.

How do I secure Property Manager? From the Property Manager menu bar, select the Administration Menu. Click on the 'Activate Login & Authentication" option. Enter the new password, that you wish to be entered each time you start Property Manager. Once confirmed, the password will be set.

How do I delete a Property from Property Manager? Within the 'Administration Menu', select 'Delete Property from Property Manager'. Select the property you wish to remove. Note that you may leave or remove the transaction history.

How do I export reports to Microsoft Excel or Microsoft Word? To export reports to Excel, generate the report you require and click on the button on the menu bar. Excel will open and the report will automatically be copied over. To export the report to Word, simply click on the button.

How do I see all events coming due over the next 30 days (including overdue and upcoming rent, leases due to expire, maintenance jobs coming due, etc)? The home diary page shows all events becoming due across your entire property portfolio including rent, maintenance jobs, leases starting or ending and insurance policies expiring.

How do I customise Property Manager so that it meets my needs? If you wish to generate specific reports (e.g. tell me how much I spent on roof maintenance last year), you may customise any of the expense types, supplier or insurance types, to allow for this type of detailed reporting. Customise the drop down lists, through the 'Administration Menu'.

How do I backup Property Manager? Backup your Property Manager data, from within the Administration Menu, by selecting the Backup option, followed by full or partial backup. The backed up file is called "PropertyManagerBackup.zip and is stored in the C:\Property Manager\App Data folder. Note: We suggest you perform a total computer backup through a third party backup program to tape.

Why are some of the screens and report details highlighted in different colours? Property Manager brings important information to your attention through the use of colours. For example, unpaid rent would be highlighted in red on a rent report or tenants account statement.

What do the different colours mean? Dates are highlighted in different colours as follows:
= event is due in less than 30 days (e.g. rent due in less than 30 days)
= all OK (e.g. rent has been received, insurance policy active, maintenance job completed)
= alert (overdue rent, tenancy agreement or insurance policy due to end in less than 30 days or maintenance job overdue)
= insurance policy or tenancy agreement has expired

Can property manager track monthly rent for my tenants? Property Manager allows you to setup any type of payment schedule for your tenants. For example, you can setup weekly, monthly, quarterly or any sequence of payment schedule that you need. Once setup, you can easily track the receipt of the rent and see where rent is overdue.

Can property manager track quarterly or weekly rent for my tenants? Property Manager allows you to setup any type of payment schedule for your tenants. For example, you can setup weekly, monthly, quarterly or any sequence of payment schedule that you need. Once setup, you can easily track the receipt of the rent and see where rent is overdue.

Some of my tenants are housed by the DSS. The tenant pays some of the rent and the DSS pay the rest. Can Property Manager track the payments? When dealing with DSS tenants, you normally setup two contracts, one for the DSS with their payment schedule and one for the tenant with their payment schedule. That way, you can easily keep track of the payments from both parties.

What happens if a tenant leaves early can Property Manager handle that? Yes, you simply update the tenants contract to change the contract end . Property Manager will automatically remove any future scheduled payments.