Frequently Asked Questions

What operating systems will Property Manager work on?

Property Manager is designed to work on Windows 98, ME, NT, 2000, XP & Vista.

I am interested in buying Property Manager.  Is it a one off cost or do I have to pay every year?

When you purchase Property Manager it is a one off cost.
Beyond the first year, there is an optional annual support contract that you may purchase that entitles you to support and free upgrades.  This costs £99.99 per annum.

Does Property Manager support any currency?

When Property Manager is installed, it automatically displays the default currency of your PC.  So in the UK, the screens show £, in the US $, etc.

How do I unlock Property Manager?

When you purchase Property Manager, you will be given a registration code to unlock the software.  Once the code has been entered, all your trial data will be available.

Can Property Manager be networked?

Yes, Property Manager can be networked so that multiple users may simultaneously use the system.   Simply install Property Manager on each PC, decide which PC is to hold the main database and then connect the other PC’s through the Property Manager Administration menu to the main database.

How do I secure Property Manager?

From the Property Manager menu bar, select the  Administration Menu.  Click on the 'Set Database Password' option.  Enter the new password, that you wish to be entered each time you start Property Manager.  Once confirmed, the password will be set.

How do I delete a Property from Property Manager?

Within the 'Administration Menu', select 'Delete Property from Property Manager'.  Select the property you wish to remove.  Note that you may leave or remove the transaction history.

How do I export reports to Microsoft Excel or Microsoft Word?

To export reports to Excel, generate the report you require and click on the button on the menu bar.  Excel will open and the report will automatically be copied over.  To export the report to Word, simply click on the button.

How do I generate a summary report of all events coming due over the next 30 days (including overdue and upcoming rent, leases due to expire, maintenance jobs coming due, etc)?

Click on the Reminder Report button , to generate the latest Reminder Summary Report.

How do I customise Property Manager so that it meets my needs?

If you wish to generate specific reports (e.g. tell me how much I spent on roof maintenance last year), you may customise any of the expense types, supplier or insurance types, to allow for this type of detailed reporting.  Customise the drop down lists, through the 'Administration Menu'.

How do I backup Property Manager?

Backup your Property Manager data, from within the Administration Menu, by selecting the Backup option, followed by full or partial backup.  The backed up file is called "PropManBackup.mdb and is stored in C:\.  Note: We suggest you perform a total computer backup through a third party backup program to tape. 

Why are some of the screens and report details highlighted in different colours?

Property Manager brings important information to your attention through the use of  colours.  For example, unpaid rent would be highlighted in red on a rent report or tenants account statement.

What do the different colours mean?

Dates are highlighted in different colours as follows:

Yellow = event is due in less than 30 days (e.g. rent due in less than 30 days)

Green = all OK (e.g. rent has been received, insurance policy active, maintenance job completed)

Red = alert (overdue rent, tenancy agreement or insurance policy due to end in less than 30 days or maintenance job overdue)

Black = insurance policy or tenancy agreement has expired

 What does the 'Compact and Repair Database' option do?

This feature optimises Property Manager to ensure that any unused space (eg from deleted records) is freed up and removed from the database.  If you are using Property Manager every day, we suggest you run this option once every couple of weeks (it only takes a few seconds to run).